Revealed: Britain's stupidest call centre customers

Wednesday, December 27, 2006 2:52 PM

Here are a couple of stupid centre calls from Britain.

Customer: "I've been ringing 0700 2300 for two days and can't get through to enquiries, can you help?"

Operator: "Where did you get that number from, sir?"

Customer: "It was on the door to the travel centre".

Operator: "They're our opening hours".

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Caller: "Can you give me the telephone number for Jack?"

Operator: I'm sorry, sir, I don't understand who you are talking about".

Caller: "In the user guide it clearly states I need to unplug the fax machine from the wall socket and telephone Jack before cleaning. Can you give me his number?"

Operator: "I think you mean the telephone point on the wall".

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Caller: Does your European Breakdown Policy cover me when I am travelling in Australia?"

Operator: " Doesn't the name of the product give you a clue?"

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Then there was the caller who asked for a knitwear company in Woven.

Operator: "Woven? Are you sure?"

Caller: "Yes. That''s what it says on the label: Woven in Scotland".

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On another occasion, a man making heavy breathing sounds from a phone box told a worried operator: "I haven't got a pen, so I''m steaming up the window to write the number on"."

Tech Support: "I need you to right-click on the Open Desktop".

Customer: "OK" .

Tech Support: "Did you get a pop-up menu?"

Customer: "No" .

Tech Support: "OK. Right-Click again. Do you see a pop-up menu?"

Customer: "No" .

Tech Support: "OK. Can you tell me what you have done up until this point?"

Customer: "Sure. You told me to write 'click' and I wrote 'click'".

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Tech Support: "OK. In the bottom left hand side of the screen, can you see the 'OK' button displayed?"

Customer: "Wow. How can you see my screen from there?"

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Credit from Mirror.co.uk.

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